PCI Support Package Program

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Welcome to the Xenex PCI DSS Program. This program is designed to help you understand and respond to the data security needs of your business - especially if you accept credit cards for payment.

To get started, you simply need to register. The PCI wizard will walk you through the self-assessment process.

What is PCI DSS and Does it Apply to Me?

The Payment Card Industry Data Security Standard (often shortened to "PCI DSS" or just "PCI"), is a set of data security requirements established and governed by Visa®, MasterCard®, American Express®, and Discover® to protect cardholder account information. PCI DSS includes best practices to identify vulnerabilities in processes, procedures, and web site configurations. These practices help businesses protect themselves against security breaches, safeguard customer data, and protect the integrity of electronic payments.

Why am I Here?

You're a small business that has been asked to become PCI compliant by Xenex Payment Systems. You may be thinking that data security is only for large businesses, or that data security doesn't apply to you.

Consider These Facts:

90% of data breaches happen at small merchants - businesses like yours.

A breach can cause irreparable harm to a business' reputation and customer relationships.

A data breach can severely impact a small business, with financial burdens such as fines, fees, chargebacks, and investigation costs.

Compliance helps build the right security to protect your customer data – preventing theft and fraud.

Three Simple Steps for Compliance

1Register by clicking Get Started. You'll need your Merchant ID number from your bank or merchant services provider.
2Answer a few simple questions about your business and how you accept credit cards for payment. This will tailor the program to your needs.
3Let the PCI Wizard help you complete PCI Compliance requirements step-by-step, and guide you with a To Do List of actions required to improve security and become compliant.

Before you begin, you will need your Merchant ID (MID)
Your Merchant ID or Merchant Account Number is your unique account number. It's typically found on your monthly statement or on the PCI Compliance letter you received from your merchant services provider.

The package from Xenex Payment Systems includes:

The PCI Wizard and task-tracking To Do List to help you complete the process easily.
Vulnerability scanning of your Web site (if required) to identify network weaknesses.
The Security Policy Advisor to help you design your own set of security policies — a requirement of PCI compliance.

Easy-to-use online Security Awareness Education courses for front-line employees.
Access to the TrustKeeper Agent to detect sensitive data storage and provide ongoing compliance monitoring.
Expedited support by phone or e-mail, as well as online help, tutorials, and education.

Xenex Payment Systems has partnered with Trustwave to help merchants become secure and PCI compliant.

For over two decades Xenex has been a leading provider of world class merchant services to business of all sizes. As part of our commitment to security, we have created this PCI DSS program in conjunction with Trustwave to help protect our merchants from data breach.

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We're Here to Help.

We can help you navigate the complexity of the PCI standard, and meet the requirements for securing credit card data. We will help you achieve and maintain the security of the cardholder data you handle. Consider us your secret weapon in achieving security and validating compliance.

Support at your Fingertips

The Xenex PCI DSS Program includes access to help and advice when you need it.

Commonly Asked Questions

What is PCI DSS?
The Payment Card Industry Data Security Standard (PCI DSS) is a set of requirements for enhancing payment account data security to reduce credit card data theft and fraud. It applies to all merchants that accept or handle credit and debit cards, regardless of size or transaction volume.
Who owns the PCI DSS standard?
PCI DSS was developed by the founding brands of the PCI Security Standards Council (American Express, Discover, JCB, MasterCard, and Visa), to help facilitate consistent data security measures. The PCI Security Standards Council owns and maintains the standard - but the merchant service providers, such as your acquiring bank or credit card processor, enforce the rules and pass along financial penalties for any data breach.
Do I have to do this?
Yes. All merchants - regardless of size - that store, process, or transmit cardholder data must comply with the PCI DSS, including brick-and-mortar, mail order, phone order, and e-commerce. In over 90% of security breach investigations that involved theft of customer credit card data, the merchants were small businesses. This is an industry-wide problem, which the PCI DSS was designed to combat. No merchants are without risk.
How long will it take to register?
Registration takes less than five minutes. You will need your Merchant ID from your bank or merchant service provider. Look for it on a recent statement associated with your credit card processing account, or the letter that notified you about this PCI compliance program.
What do I need to get started?
You'll need some basic information about how your business accepts credit cards to get started:
- Your Merchant ID or Account Number
- How you accept credit cards (in-person, e-commerce, etc...)
- How you connect to the Internet (if applicable)
- Manufacturer and Model of Point-of-sale (POS) terminals (if applicable)
If you have an e-commerce web site:
- Which shopping cart software you use
- The web site hosting provider
- Service provider or gateway for card transactions
Do I need to be an IT expert?
You do not need to be an IT expert. The PCI Wizard will guide you through the self-assessment process. If you need help at any time, our support team is available around-the-clock, every day of the year.
Who is Trustwave?
Trustwave is the leading provider of PCI compliance and data security solutions for the payment industry. Our small-business focused solution, TrustKeeper® PCI Manager, has been designed with small businesses like you in mind. PCI Manager will guide you through the process, provide information, and resources so you can get secure - and then get back to business.

Contact the Support Team

TrustKeeper® support is available 24 x 7 x 365. For priority support for the Xenex PCI DSS Program, please call or submit your question.

Welcome to the Xenex PCI DSS Program